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If you wish to request authorisation to record images or take photographs at Renfe facilities (Cercanías commuter stations, workshops and trains) for work of an informative nature, you can complete the following form.
(*) The authorisation will be valid only for the period in which the professional work is to be carried out in the corresponding railway facilities.
Application for authorisation for individuals, railway enthusiasts or companies to carry out work in the audiovisual field (film or television shoots, advertising spots, etc.) that require recordings or photography in Renfe facilities or trains.
Private individuals or railway enthusiasts who wish to take photographs in the private areas for public use in the stations and railway facilities managed by Renfe as well as on the trains will not need to have prior permission.
However, the following limitations and exceptions are in place for the taking of the mentioned photographs:
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