The grupo.renfe.com website is owned by Renfe-Operadora, EPE (state-owned company). It uses cookies and/or similar technologies to store and retrieve information while the user browses it. This Cookies Policy explains what cookies are, what they are used for and how the user can configure and/or disable them. It also describes what types of cookies we use and for what purpose.
Renfe's Cookies Policy covers both the domain renfe.com and another series of domains owned by Renfe-Operadora, EPE, (currently operational or that may be enabled in the future) to offer services similar or complementary to those of renfe.com.
On this Website there are subdomains that are not the responsibility of Renfe-Operadora, EPE and are managed by third parties outside the Renfe Group. When this is the case, the user will be expressly informed about this by the party responsible for the specific subdomain.
We invite you to read this Cookies Policy carefully.
Cookies are data storage and retrieval files saved on your device (for example, your computer, tablet or mobile phone) that store information and also retrieve previously stored information. Cookies are used to ensure the quality, usability and proper functioning of websites, as well as to store and retrieve information about a user's browsing habits and customise their contents. Similarly, they can also be used to recognise website users.
Therefore, cookies are essential for the proper functioning of the Internet, and in no case pose a risk to your computer or your device. Moreover, they can help us detect any upgrades required in parts of the Website and detect any malfunctioning elements.
You can find information about the different types of cookies used on our Website below.
We can find the following types of cookies, according to the entity that manages the device or the domain to which where the cookies are sent:
These are created by the website you visit, and only this website can access them, since this service is only managed by the website owner.
These cookies are sent to a user's device that is not managed by the issuer, but by a third-party entity.
Cookies are classified as follows, according to the purpose of processing the data they gather:
They are essential for our website to function properly and include basic functionalities such as identifying the session or giving registered users access to restricted access areas. For these reasons, technical cookies cannot be disabled.
We use statistical cookies to see how you interact with the website, gathering anonymous information as you browse. The purpose of collecting this information is to make improvements to the website based on the analysis of the data collected.
By using preference cookies, the website may remember information during your browsing time associated with how the site behaves or how it looks, such as your preferred language or the region you are in.
Below are the different types of cookies, according to the period of time during which they remain enabled on your device:
Session cookies allow the User to be recognised on a website, so that any changes made, items selected or data entered will be remembered on this website and can be used on other websites.
These cookies are stored on the device and can be accessed and processed during the period defined by the entity responsible for the cookies.
You can consult additional information on the processing of your information, in particular on your rights and the ways in which they are exercised, in the legal notice and privacy policy of Renfe-Operadora that you will find at the link at the bottom of the grupo.renfe.com page and which we invite you to consult.
| Name | Description | First-party or third-party | Duration |
| OptanonAlertBoxClosed | Allows it to be determined if the user has closed the cookie notice | Third-party: cookielaw | 1 year |
| OptanonConsent | Allows the consent status for cookie placement to be known | First-party | 1 year |
| JSESSIONID | Allows the user's session to be maintained | First-party | Session |
| OptanonConsent | Allows the consent status for cookie placement to be known | Third-party: cookielaw | 1 year |
| __cfduid | Serves to speed up page loading | Third-party: OneTrust | 2 years |
| sap-usercontext | It allows us to keep you logged in | First-party | Session |
| gpv_p6 | Sale. Method of payment | First-party | 30 minutes |
| ApplicationGatewayAffinityCORS | It is used to control user traffic on our website | First-party | Session |
| f5avraaaaaaaaaaaaaaaa_session_ | Communication between servers | First-party | Session |
| ApplicationGatewayAffinity | It is used to control user traffic on our website | First-party | Session |
| sap-appcontextSap-contextid | First-party | Session | |
| First-party | Session | ||
| SSOInfo | Cookie for website user management | First-party | Session |
| Name | Description | First-party or third-party | Duration |
| fid | These cookies allow us to quantify the number of visits and traffic sources so that we can evaluate the performance of our site and improve it | First-party | 6 months |
| Test | First-party | Session | |
| s_cc | Indicates if cookies are disabled | First-party | Session |
| s_vi_x7Fhckhx7Dx7Fb. cxxhx7Bl | Analyses visitor information such as browser used, number of visitors and which pages they visit | Third-party: omtrdc | 730 days |
| AMCV_3C9D27E253D B254D0A490D4E | They help us to know which pages are the most or least visited and how visitors navigate the site | First-party | 2 years |
| s_vi_x7Fhckhx7Dx7Fb cxxhx7Bl | They help us to know which pages are the most or least visited and how visitors navigate the site | First-party | 2 years |
| AMCVS_3C9D27E253DB254D0A490D4E%40AdobeOrg | They help us to know which pages are the most or least visited and how visitors navigate the site | First-party | Session |
| s_sq | Indicates how users interact with the website | First-party | Session |
| S_nr | Indicates how users interact with the website | First-party | 1 month |
| mbox | This cookie is associated with Adobe SiteCatalyst analytics and is used to measure the performance of web content. | First-party | 2 years |
| s_dur | Indicates how users interact with the website | First-party | Session |
| gttcFunnel | Indicates how users interact with the website | First-party | Session |
| gttcPurchase | Indicates how users interact with the website | First-party | Session |
| Name | Description | First-party or third-party | Duration |
| at_check | Used to check whether cookies can be set | Third party: assets.adobedtm.com | Session |
| Name | Description | First-party or third-party | Duration |
| QuantumMetricSessionID | It allows us to understand visitors' navigation and how we can improve our website. | First-party | 30 minutes of inactivity |
| QuantumMetricUserID | Allows us to understand visitors' navigation and how we can improve our website. | First-party | 1 year |
When you visit a website, it may obtain or save information from your browsing through the use of cookies, and that information is used primarily to make the website function as expected. The information is usually stored anonymously, but it may be stored to give you a more personalised web experience. In order for you to be properly informed about how and why we use cookies, we have provided you with a list of each of the categories of cookies we use at renfe.com so that you can find out more about each of them and change their settings. Blocking some types of cookies may affect your experience on our website.
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