Service Facilities

Renfe offers basic services at passenger stations and at train washing tunnels, exclusively on a service provision basis.

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General Documentation Basic information is provided on conditions for accessing the facilities operated by Renfe Viajeros (Renfe Passengers) through the provision of self-service areas for basic services.
Services Catalogue Description, requirements, terms and conditions, etc. for each service.
Service prices Service prices according to the station classification.
Service Request Procedure Identify the phases, actions to be taken and models that the railway stations and candidates should use to request services and access to facilities as they see fit.
Application and Award Models Models for requests, resolution, assignment and acceptance of services and access to facilities.
Classification of Renfe Viajeros (Renfe Passengers) Stations

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