At Renfe Group, business ethics guide our actions and the decisions we make every day. As a public sector entity, we are committed and responsible to serve our clients and society as a whole with integrity and transparency. Both inspiring principles are part of the company's heritage and are two of the vectors on which our commitment to the modernisation and transformation of the Renfe Group is based.
We are aware that this challenge is only possible if each of us acts responsibly and respects the values and principles set out in our Code of Ethics, observing at all times the rules that govern the fulfilment of our duties.
We know that ethics and compliance depend on all of us. These are shared efforts that we must all take on to build an organisation to which we are proud to belong.
Álvaro Fernández Heredia
Within this section you can find the internal rules that set out the corporate values that inspire the actions of all Renfe Group professionals.
Our Code of Ethics establishes the principles, values and guidelines for action in ethical matters of the Renfe Group, constituting the backbone of the Ethics and Compliance System.
Likewise, through this section you will be able to access the Renfe Group's Ethics Channel, which is part of the Internal Information System, to make a query or report irregular conduct.
The Renfe Group has a Code of Ethics that defines the framework for action by all professionals and collaborators to ensure upright and responsible behaviour in the organisation, with society and our stakeholders.
At the Renfe Group we have an Ethics and Compliance System based on ethical principles, which allows us to properly comply with our obligations and commitments, with the aim of offering society and our stakeholders safe, sustainable and responsible transport, through a quality service.
Respect for SDG 16 (Peace, Justice and Strong Institutions) is essential to guarantee a fair and ethical business environment, encouraging us to work with integrity, transparency and responsibility.
Through our Code of Ethics and Compliance policies, we actively contribute to the strengthening of solid and reliable institutions, showing zero tolerance for any act of corruption and promoting respect for human rights and the creation of a sustainable value chain.
The main objective of the Renfe Group's Compliance function is to support the organisation in fulfilling its obligations and commitments, as well as the creation and transmission of a culture of compliance.
Proof of this has been the approval in the Renfe Group of the different compliance policies that allow the implementation of the Ethics and Compliance System. These policies demonstrate the organisation's commitment to the principle of "zero tolerance" for the commission of irregularities. These policies also reflect the commitment of the entire Renfe Group to act ethically and with integrity in our relations with others.